Ripmaster Lawn Care & Landscaping ("RLCL") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect the following information when you interact with us:
- Name
- Mailing and service address
- Email address
- Telephone number
- Details regarding requested or completed services
- Estimates and invoices
- Payment status
- Customer communications
- Information submitted through our website or Jobber
Payment card information is processed securely through third-party payment providers and is not stored by Ripmaster Lawn Care & Landscaping.
How We Collect Information
Information may be collected when you:
- Request an estimate
- Schedule or receive services
- Contact us by phone, email, text message, or through our website
- Submit online forms
- Make payments
- Use Jobber customer features
Limited technical information may also be collected automatically by our website and service providers.
How We Use Your Information
We use your information to:
- Prepare estimates
- Schedule and perform services
- Communicate appointment updates and service information
- Send invoices and payment notifications
- Maintain business records
- Improve our services
- Comply with legal obligations
Information Sharing
Ripmaster Lawn Care & Landscaping does not sell your personal information.
Information may be shared only with trusted service providers who assist us with:
- Website hosting
- Jobber
- Payment processing
- Communications
- Accounting
- Professional business services
Information may also be disclosed when required by law or when necessary to protect our rights, customers, employees, or property.
Text Messaging
Customers who provide a mobile phone number may receive transactional text messages regarding:
- Appointment reminders
- Estimated arrival times
- Weather delays
- Estimate notifications
- Invoice notifications
- Other service-related communications
We do not send marketing text messages.
You may reply STOP at any time to opt out or HELP for assistance.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect customer information.
Data Retention
Information is retained only as long as necessary to provide services, maintain business records, satisfy legal obligations, and comply with tax and insurance requirements.
Third-Party Services
Our website and customer communications may include links to or rely upon third-party services. Those providers maintain their own privacy practices, and we are not responsible for their independent policies.
Children's Privacy
Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page.
Contact Us
Related: Privacy Policy · Terms of Service · SMS Terms & Conditions